sales-business-operations-representative

Job Description for Business Operations Representative

Category: Sales
Location:
Denver, CO
Project Duration:
Full Time
Job Reference: JOB-1054

We’re looking for a dynamic individual that would be responsible for all operational functions after the issuance of an end user purchase order. The Business Operations Representative will work with the Technologent Sales Support team, distributors, and suppliers to provide the operational support of delivering Technologent solutions to the customer. It is the responsibility of the Business Operations Representative to understand distributor and supplier requirements.

Responsibilities:

  • Sourcing of all hardware, software, and (new) support contracts for all customer initiated orders.
    Note: Renewal support contracts are managed by Contracts Renewal Team.
  • Order backlog management
  • Tracking and communication of order status to Technologent SS and end user customer.
  • Update all orders with “Expected Ship date”.
  • Input the latest order status updates in our CRM tool.
  • Synchronize and schedule orders based on customer requirements or requests.
  • Researches and resolves any and all order or shipment issues.
  • Timely and accurate invoice tasking to our Accounts Receivables team.
  • Post Sale issues resolution.

Desired Skills:

  • Prior experience with NetSuite ERP/CRM tool
  • Customer Service experience
  • Exceptional verbal and written communication skills
  • Multi-tasker and detail oriented
  • Proficiency with Cisco, DELL/EMC, HP, IBM, Oracle, VCE, or VMware products and programs

Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled.

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