sales-support-specialist-job

Job Description for International Sales Support Specialist

This is an office based position.
Irvine, CA | JOB-1019

You will be responsible for teaming with the field sales organization, customers, and suppliers to provide pre-sales configuration, costing, and quoting support in delivering Technologent solutions to the customer. It is the responsibility of the International Sales Support Team to understand the Technologent quoting and pricing strategies, the technical requirements of the customer solution, and supplier pricing and program offerings.

Job Responsibilities:

  • Configuration of vendor solutions, based on direction of the account team.
    Note: As Technologent’s solution offerings include many diverse products and platforms, some configuration work is managed inhouse and some offerings are configured externally via the various manufacturer or vendor technical resources.
  • Assisting field sales with vendor specific opportunity registrations.
  • Submitting pricing requests, per the vendors defined pricing programs.
  • Understanding all new transactional based vendor programs and applying them, in order to maximize profitability.
  • Initial product sourcing review (ie: readily available product to meet potential implementation dates).
  • Accurately process customer transactions (quotes and sales orders).
  • Additional point of contact for customer sales inquiries and requests Manage time effectively, meet personal goals and work efficiently with other members of the broader Technologent team.
  • Communicate to the Business Operations team the customer needs for each opportunity won.

Desired Skills:

  • Proficiency with Cisco, EMC, HP, IBM, Oracle, VCE, and/or VMware products and programs
  • Prior experience with NetSuite ERP/CRM tool
  • 5+ years of International Sales Support/Customer Services experience
  • Applicable training or certifications for the above supplier lines
  • Exceptional verbal and written communication
  • Detail oriented

* Technologent is an Equal Opportunity Employer.

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