OnePoint: Asset Management and Service Maintenance Portal

    Technologent's OnePoint portal simplifies asset management by providing a unique, single-point portal to information from multiple vendors. By providing proactive status information and reducing the complexity of asset management to our customers, OnePoint streamlines maintenance for vendor hardware and service support.

    OnePoint is a central repository of product data that is updated regularly; allowing instant access anytime, anywhere.

    OnePoint provides:

    Tiered User Access & Security

    • Password protected access to information
    • Secure, off-site storage of valuable information
    • Designate levels of access to information based on corporate governance policies and procedures

    Single, Web-Enabled Portal

    • One portal for all service contracts
    • Worldwide access for approved users
    • Aggregate contract information from multiple vendors in a single repository

    Auto-Notification Capabilities

    • Email notification of expiring contracts 30, 60 and 90-day in advance

    Custom Views

    • Configure fields, reports and views
    • Customize look and feel of portal to align with corporate policy and brand standards
    • Integrated and interactive view of data

    Contract Adjustment Management

    • Make changes, adjustments to contracts via OnePoint portal, updates sent directly to vendor(s)
    • Add/Remove assets to service contracts
    • Manage vendor credits for adds/deletes to contracts
    • Timely adds/deletes that expedite reconciliation

    Automatic Download of Service Contract Information

    • Download of information from vendor(s) eliminating the risk for bad data
    • No manual input of contract data required
    • Eliminate need for internal tracking system and paper documents
    • Central repository and uniform view for all employees
    • Automatic updates of changes to existing contracts, new contract addition or deletions

    Asset Management & Search Tools

    • Search your contracts database by corporate asset number, contract number or vendor
    • Verify assets and serial numbers aligned with certain service contracts in a single search across all contracts
    • Search for contracts by contact information and/or install location

    Questions about our technical support plans?